English
EN 47
Troubleshooting
Sound
No audio signal from the
loudspeakers of the TV.
Assign the audio input of the TV to the corresponding video
input.
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No audio signal from the
loudspeakers of the audio
system.
Turn on the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.
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No 5.1-channel audio from
the loudspeakers of the
audio system.
Does the disc contain 5.1-channel audio? The 5.1-channel audio
is not available when the disc does not contain it.
Does the audio system support 5.1-channel audio? The
5.1-channel audio is not available when the audio system does
not contain it.
In the settings menu, set [HDMI Audio] to [Off].
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Play
Cannot play back a disc. Make sure that the product supports the disc.
Make sure that the Blu-ray Disc player supports the region code
of the DVD or BD.
For DVD±RW or DVD
±R, make sure that the disc is fi nalised.
Clean the disc.
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Cannot play back JPEG fi les
from a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or
JOLIET format.
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Cannot play MP3 fi les and
Windows Media™ Audio
from a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or
JOLIET format.
Make sure that the bit rate of the MP3 fi les is between 112 and
320 kbps.
Make sure that the sample rate of the MP3 fi les is 32kHz,
44.1kHz or 48kHz.
Make sure that the sample rate of the Windows Media™ Audio
fi les is 44.1kHz or 48kHz.
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Cannot fi nd a JPEG fi le. Make sure that the selected group (folder) does not contain
more than 9,999 fi les for DVD, and 999 fi les for CD.
Make sure that the fi le extension is .jpg, .JPG, .jpeg or .JPEG.
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