Philips DVT1300 - Troubleshooting

38
Service
Table of contents
9.3 Troubleshooting
Problem Possible cause/solution
The device does not turn on • The batteries or rechargeable batteries
are not inserted correctly.
X Check to ensure that the batteries
or rechargeable batteries are correctly
inserted. Make sure the polarity is
correct.
• Batteries are empty.
X Replace or recharge the batteries.
The device does not playback
recordings
• The keypad lock may be enabled.
X Disable the keypad lock.
• No recordings are saved on the device.
• Recordings are saved in another folder
on the device.
X Select folders A, B, C or D.
The device does not respond. Remove the batteries/rechargeable
batteries and insert them again.
No sound from speaker. • A headset is connected to the device.
• The volume is at the lowest setting.
Problem Possible cause/solution
Recording session does not
start
• The keypad lock may be enabled.
X Disable the keypad lock.
• The maximum number of recordings
may have been reached or the available
space for recording is full.
X Delete some recordings or move
them to an external device.
X Select another destination folder.
No sound from the
headphones.
• The headphones are incorrectly
connected.
X Check the headphone connection.
• The volume is at the lowest setting.
External microphone records
mono sound only
Switch external sound source to stereo
microphone.