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Please ensure that both your device and smart phone are
within 10 meters of the router.
Ensure the app has been updated to the latest version.
To ensure a strong Wi-Fi connection, avoid placing your
device near other electronic devices, bright light sources, or
signal stations that may cause interference. If you experience
connectivity issues, move the device away from these sources
and attempt to reconnect it to the Wi-Fi network.
Consult the help section in the app for extensive and up-to-
date troubleshooting tips.
Warranty and support
Versuni offers a two-year warranty after purchase on this product. This warranty
is not valid if a defect is due to incorrect use or poor maintenance. Our warranty
does not affect your rights under law as a consumer. For more information or for
invoking the warranty, please visit our website www.philips.com/support.
Order parts or accessories
If you have to replace a part or want to purchase an additional part, go to your
Philips dealer or visit www.philips.com/support.
If you have problems obtaining the parts, please contact the Philips Consumer
Care Center in your country.
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