C-863.12 Mercury Controller MS249E Version: 1.2.1 259
For inquiries and orders, contact your PI sales engineer or send us an email
(mailto:service@pi.de).
➢ If you have any questions concerning your system, provide the following information:
− Product and serial numbers of all products in the system
− Firmware version of the controller (if applicable)
− Version of the driver or the software (if applicable)
− Operating system on the PC (if applicable)
➢ If possible: Take photographs or make videos of your system that can be sent to our
customer service department if requested.
The latest versions of the user manuals are available for download (p. 4) on our website.
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