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Pidion BIP-1300 - Appendix; Frequently Asked Questions (FAQ)

Pidion BIP-1300
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1. Q&A
Q. What should I do if the PDA gets wet?
A. You should detach the battery from the PDA, and lay it out to dry. If your PDA does not work even
after drying you may need to change the main board or other components, so please contact
Customers Service.
Q. The PDA will not boot.
A. The program may be damaged. Try resetting and if it still does not work please contact Customers
Service.
Q. I cannot charge the battery.
A. Check if the PDA and cradle are connected properly and if the lamp is working. Clean the charge
terminal, and if the machine still does not charge, either the battery is defective or you need a new
battery (Warranty period for batteries is 6 months).
Q. How do I request after-sales service?
A. You can send the product directly to Customers Service Center.
Q. How can I know that the PDA has been delivered?
A. We will inform you of the invoice number if you contact our Customers Service Center, or you may
contact the delivery company as well.
Copyright © 2006 Bluebird Soft, Inc. All Rights Reserved. < 37 >
BIP-1300
V. AppendixV. Appendix

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