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12.2 Troubleshooting
1. The monitor does not work
Check whether the power cable is connected to the power socket and whether it is
switched on. Check also whether the monitor is connected and is switched on.
2. The plusoptiX A09 does not work.
If the green control lamp on the on/off switch on the plusoptiX A09 casing does not
illuminate, check that the medical power unit is connected to the power socket and
the 12 V outlet with the plusoptiX A09, and that the on/off switch is in the “on”
position.
3. The program no longer responds
If the program no longer responds to commands, switch off the plusoptiX A09 at the
on/off switch. Wait for 10 seconds until the switch is no longer flashing and then
switch on the system again. The software is then rebooted, and the plusoptiX A09
will be ready for operation within approx. 1.5 minutes.
4. The monitor is switched on after the plusoptiX A09
The plusoptiX A09 does not boot completely. Switch off again the plusoptiX A09 at
the on/off switch. Wait for approx. 10 seconds until the switch is no longer flashing.
Afterwards switch on the monitor and then the plusoptiX A09.
5. The message “Boot error” appears on the monitor after switching on the plusoptiX A09
The plusoptiX A09 does not boot completely. Switch off again the plusoptiX A09 at
the on/off switch. Check whether there is a flash drive or a printer with a card reader
inserted into one of the 4 USB connectors. A connected USB flash drive and these
types of printers are likely to disturb booting the device properly.
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