Poly CCX Series User Manual

3. Select Dial.
The phone plays a tone and the contact’s phone answers the call automatically.
4. After your contact answers the call, speak your message and select End Call.
Place an Intercom Call During a Call
You can place an intercom call to another contact during an active call.
Procedure
1. Select Hold > Intercom.
The active call goes on hold and the dialpad displays.
2. Enter a number or select a contact.
3. Select Dial.
The phone plays a tone and the contact’s phone answers the call automatically.
4. After your contact answers the call, speak your message and select End Call.
5. Select Resume.
Managing Multiple Calls
Manage multiple active, incoming, or held calls.
In the Calls screen, you can view active and held calls, including conference calls. The following figure
shows an active call and a held call.
Figure 12: Multiple calls on the calls screen
Manage a Call from the Calls Screen
From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
Procedure
1. Select a call.
2. Do one of the following:
• Select Hold to place an active call on hold.
• Select Resume to make a held call active.
• Select End Call to end a call with a contact. You can end active calls only, so resume the
held call first before ending it.
• Select Transfer to send the call to another contact.
Transferring Calls
You can transfer active or held calls to another contact.
Use one using the following transfer types:
• Blind transfer - Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer - Enables you to speak with the other party before completing the transfer.
Audio Calls
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Poly CCX Series Specifications

General

Brand	Poly
Model	CCX Series
Category	Telephone
Language	English