Camera Status Indicators and Messages
Your camera has LED indicators that display on the camera and status messages that display on your
phone.
Camera LED Indicators
LED State Phone State
No LED One of the following:
• Phone has no power
• Camera shutter is closed
Flashes amber and green Camera firmware is updating
Green Video call is connected
Amber The camera is on and the shutter is open, but no video is being sent.
Camera Messages
Message Action
Camera attached. Firmware sync in
progress, do not remove camera.
(CCX 600 only)
Your camera is upgrading. Do not remove your camera during this process.
The upgrade is complete when you receive a message stating that either
“firmware sync complete” or “upgrade failed”.
Camera firmware sync complete.
Camera ready.
Indicates that your camera is ready to use.
Camera firmware sync complete.
Contact administrator to enable
video.
Indicates that your camera is ready to use. However, your phone is not
enabled to send and receive video. Contact your system administrator to
enable video calls.
Camera firmware sync complete.
Camera rebooting.
Indicates that the camera firmware sync is finished and your camera is in
the process of rebooting.
Camera firmware sync complete.
Video available when next idle.
Indicates that your camera is ready to use for your next video call.
Camera attached, camera ready.
(CCX 600 only)
Indicates that your camera is ready to use.
Camera attached. Contact
administrator to enable video.
(CCX 600 only)
Indicates that your camera is ready to use. However, your phone isn't
enabled to send and receive video. Contact your system administrator to
enable video calls.
Camera attached. Video available
when next idle.
(CCX 600 only)
Indicates that your camera is ready to use for your next video call.
Video Calls
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