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Poly CCX Series User Manual

Poly CCX Series
133 pages
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Using the Global Address Book........................................................................... 120
Using the Personal Address Book........................................................................121
Accessibility Features................................................................................... 123
Users Who Are Deaf or Hard of Hearing.........................................................................123
Users with Limited Mobility..............................................................................................124
Users Who Are Blind, Have Low Vision, or Have Limited Vision.................................... 124
Maintaining Your Phone.................................................................................125
Investigate Warnings.......................................................................................................125
Remove Warnings...........................................................................................................125
Reboot Your Phone......................................................................................................... 126
Update the Phone’s Configuration ................................................................................. 126
Test the Hardware........................................................................................................... 126
Clean the Touchscreen................................................................................................... 126
View Software Details..................................................................................................... 127
Updating the Phone Software......................................................................................... 127
Update the Phone Software................................................................................. 127
Update the Software Later................................................................................... 127
Postpone Software Updates.................................................................................128
Exit the Software Update Notification...................................................................128
CSTA Lines..................................................................................................................... 128
Troubleshooting............................................................................................. 129
Speakerphone.................................................................................................................129
USB Port......................................................................................................................... 129
Check the Status of the Calendar................................................................................... 130
Ribbon Communications Address Book..........................................................................130
View the Status of the Personal Address Book....................................................130
Polycom Desktop Connector...........................................................................................130
Troubleshoot Audio and Echo Issues..............................................................................131
Bluetooth Headset Issues............................................................................................... 131
Recording Issues and Solutions......................................................................................132
Reset the Phone to Factory Defaults.............................................................................. 132
Contents
8

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Poly CCX Series Specifications

General IconGeneral
Operating SystemAndroid
ManufacturerPoly
SeriesCCX
SIP Protocol SupportYes
DimensionsVaries by model
WeightVaries by model
ConnectivityWi-Fi, Bluetooth
PortsUSB, Ethernet
ModelsCCX 400, CCX 500, CCX 600
Microsoft Teams CertifiedYes
Zoom CertifiedYes
Headset ConnectivityBluetooth, USB
PowerPoE
Supported PlatformsMicrosoft Teams, Zoom
SpeakerIntegrated speaker

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