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Add Contacts to the Personal Address Book
When you add a new contact to the PAB, you must enter a unique nickname that is at least one
character long for each new contact. If you try to save a contact without a nickname, a message asking
you to enter a nickname is displayed.
Procedure
1. In the Contact Directory, select Add or the Add icon.
2. Enter your contact's information, create a nickname for the contact, and select Save.
The contact is added to the Contact Directory on your phone and to the PAB on the server.
Delete Contacts from the Personal Address Book
When you delete a contact, the contact is deleted from your PAB on your phone and the Ribbon
Communications Personal Agent.
Procedure
1. In the Contact Directory screen, select a contact and select Delete a message asking for
confirmation to delete the contact is displayed.
2. Select Yes to delete the contact.
Editing Contacts in the Personal Address Book
You can edit contacts in the PAB on your phone or in your Ribbon Communications Personal Agent on
your computer.
If you modify a contact's information on your phone or computer, the changes are automatically
updated in the Ribbon Communications Personal Agent and in the PAB on your phone.
Edit Contacts Locally
You can edit PAB contacts locally on your phone. When you edit contacts on your phone, your
contact's information is updated in the Ribbon Communications Personal Agent as well.
Procedure
1. In the Contact Directory screen, select a contact and select Edit.
2. Edit the information in the contact fields and select Save.
Note: If adding, editing, or deleting a contact fails, a message is displayed with the reason the
modification failed. Depending on the reason for the failure, the database state can change to “out of
sync”. Contact your system administrator if an “out of sync” message is displayed.
Editing Contacts Remotely
When you edit a contact's information in the Ribbon Communications Personal Agent on your
computer, the contact's information is updated on the Ribbon Communications Server.
After the contact information is updated on the server, your PAB contact's information is updated
immediately on your phone, and a notification with the nickname of the modified contact is displayed
on the phone. When a contact is deleted, the phone deletes the contact from the PAB without any
notification.
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