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Polycom RealPresence Group 310 User Manual

Polycom RealPresence Group 310
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Using a Polycom RealPresence Group Series Remote Control
Polycom, Inc. 11
If the Polycom RealPresence Group system is not configured to answer incoming calls automatically, you
are prompted to answer manually.
» Using your remote control, select Answer or press .
Ignore a Call
If the Polycom RealPresence Group system does not answer incoming calls automatically, you are
prompted to answer manually.
» Using your remote control, select Ignore or press .
Hold a Call
In a point-to-point call, you can place a call on hold, and then answer an incoming call, make an outgoing
call, or switch between two calls.
After you complete a call, you can resume the call you had on hold.
TASK
1 Press Home on the remote control, then select Active Call > Hold.
When a call is on hold, On hold appears on the RealPresence Group system screen for 5 seconds.
After 5 seconds, the hold icon appears and remains on the screen until all calls disconnect or are
resumed.
Hold a Call and Answer a Call
At times, you might need to place a call on hold and answer an incoming call.
» Use your remote control to select Hold + Answer.
Hold a Call and Place a Call
To make an individual outgoing call while you are on a call, you must place the active call on hold.
» Press on the remote control.
Place the call using your preferred method.
Switch Between Point-to-Point Calls
When you have a call on hold, you can switch between the held and active call.
TASK
1 Press Home.
2 Select Manage > Switch To.
Resume a Call
When you no longer want to keep a call on hold, you can resume the held call.
» Use your remote control to press , thenselect Hold.

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Polycom RealPresence Group 310 Specifications

General IconGeneral
Network ProtocolsH.323, SIP
Network Interfaces1 x 10/100/1000 Ethernet
Video Resolution1080p, 720p
Audio StandardsG.711, G.722, G.722.1, G.728, G.729A
Video StandardsH.263, H.263+, H.264, H.264 High Profile
Network10/100/1000 Ethernet
Video Input1 x HDMI
Video OutputHDMI
Audio Input1 x 3.5mm stereo line-in
Audio Output1 x 3.5mm stereo line-out
Other Interfaces2 x USB 2.0
People Video Resolution1080p
Content SharingPeople+Content IP
SecurityAES
CameraPolycom EagleEye Acoustic or EagleEye IV

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