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Using the Touch User Interface
RealPresence Group systems now have touch user interface capability when connected to touch-capable
monitors. This interface works with both your RealPresence Group series remote control and by touch. You
can use the touch interface to control the RealPresence Group system, the VisualBoard application, or to
manage Microsoft Lync or Skype for Business remote desktop content.
Your administrator sets up the touch-capable monitors for use.
This section includes the following topics:
● “Contacts” on page 36
● “Contacts” on page 37
● “Calling” on page 38
● “Content” on page 45
● “Recording Calls” on page 49
● “Settings” on page 52
● “Troubleshooting” on page 60
Wake the System
After a period of time, the system goes into Power Saving mode and the monitor goes to sleep. You can
wake the system at any time.
» Tap the touch screen to wake the system.
Contacts
The directory on your system stores contact information that you can use to quickly call contacts. Any
contacts that you add to the directory are accessible to everyone at your site who uses the system. Users
at other sites cannot access the contacts on your system.
When a contact is listed in the directory of your system, the system displays the name on the screen when
receiving an incoming call. If a contact that is not listed in the directory calls, the dialing information for that
contact displays, and you can choose to save the information in the directory when the call ends.
Your system supports up to 2,000 contacts, or an unlimited number of contacts when the system is
registered with Microsoft Lync Server 2013 or Skype for Business Server 2015. If your system is registered
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