User Guide for the Polycom
®
 SoundStation Duo
™
 Conference Phone
60 Polycom, Inc.
 
Answering on Shared Lines
You answer a call on a shared line the same way you answer a call on a private 
line. To answer a call, press   or the Answer soft key. If your phone has 
multiple calls, you have to scroll to the call first.
If you want someone else with the same shared line to answer the call, you can 
do any of the following:
• Let your phone continue to ring and wait until someone else answers the 
call.
• Press the Silence soft key to stop your phone from ringing, and then wait 
until someone else answers the call. The call will still ring on the phones 
that share your line.
Even though you press the Silence soft key, the call will still display on 
your phone and you can still choose to answer it.
• Answer the call, and then press the Hold soft key. Any phone with the 
same shared line can resume the call.
For more information about shared lines, see Sharing Lines on page 107.
Calling
You can place a call by:
• Entering a phone number.
• Entering an IP address or a URL.
• Choosing an entry in a call list, directory, or speed dial list.
• Redialing the previously placed call.
Calling by Entering a Phone Number
You can place a call with a dial tone (off-hook dialing) or without a dial tone 
(on-hook dialing).
You can have only one active call at one time. Therefore, if you have an active call 
and want to place a call, place the active call on hold first.
Note
If your phone is locked, see Locking and Unlocking Your Phone on page 102 for 
information on answering calls when your phone is locked.