Polycom SoundStation Duo - While Your Phone Rings; Ignoring Incoming Calls; Rejecting Calls While Your Phone Rings

User Guide for the Polycom
®
SoundStation Duo
™
Conference Phone
64 Polycom, Inc.
While Your Phone Rings
While your phone rings, you can:
• Ignore the call by stopping your phone from ringing.
• Reject the call by terminating it without answering it.
• Forward the call to another party.
Ignoring Incoming Calls
Ignoring an incoming call is a handy feature if you’re busy or in the middle of
a conversation and want to stop your phone from ringing. Even though your
phone will stop ringing, you’ll still have the option to answer the call.
To ignore a call:
>> While your phone rings, press the Ignore soft key (for private lines) or the
Silence soft key (for shared lines).
Your phone stops ringing, but the call still displays on your phone screen. To
answer the call before it disconnects, press the Answer soft key.
Rejecting Calls While Your Phone Rings
When you reject an incoming call, you end the call before the call connects. The
call will be displayed in your Received Calls list.
Your system administrator determines how rejected calls are handled. For
example, rejected calls may go directly to your voice mail system or be
forwarded to another party.
To reject a call:
>> While your phone rings, press the Reject soft key.
The call is disconnected.
• Instead of silencing the ringer each time you have a call, you can set up your
phone so that all incoming calls have a silent ring. For more information, see
Changing the Ring Tone on page 108.
• If you want to stop all incoming calls before your phone has the chance to ring,
enable the Do Not Disturb (DND) feature. If you enable DND, you can’t answer
calls. For information on enabling DND, see Stopping All Calls (Do Not Disturb)
on page 74.
Note
Rejecting calls isn’t available on shared lines. To silence a call on a shared line, see
Ignoring Incoming Calls on page 64.