User Guide for the Polycom
®
 SoundStation Duo
™
 Conference Phone
x Polycom, Inc.
 
Conventions Used in this Guide
Specific terms are used throughout this guide to explain a phone state or 
feature, or how to navigate phone menus, use phone features, and configure 
phone settings. You’ll need to know what these terms mean, and how to 
perform any associated actions on the phone. These terms include:
•KeyThis term refers to any button on the phone console.
•KeypadThis terms refers to all the keys (the ‘buttons’) on the phone 
console.
•DialpadThis term refers to the area of the keypad you use to enter 
numbers and characters. The dialpad consists of all the number keys, as 
well as the   and   keys, as shown next.
•PressThis action refers to depressing a key on the keypad.
• Select This action refers to selecting any menu item to display submenus 
or options, or to activate a phone setting. To select an item, scroll to the 
item or setting, and then press the Select soft key or press the Select key, 
.
•Scroll This term describes two actions:
— Pressing either the Up Arrow key,  , or the Down Arrow key,  , 
to move up or down a list. When the instructions say to ‘scroll to’ an 
item, press   or   until you reach the item. When you reach an 
item, the item will either be highlighted, or an insertion point (a 
blinking line) will display next to the item. The Up and Down Arrow 
keys are also referred to as the ‘Scroll keys.’
— The scrolling behavior in the phone’s status bar (the top-most area of 
the screen). When your phone has multiple notifications, the 
information continuously scrolls one after the other in the status bar.
Before you read this guide, it is important to understand that certain phone features 
are configurable by your system administrator or determined by your phone 
environment. As a result, some features may not be available or may operate 
differently on your phone. The examples and figures in this guide may not directly 
reflect what displays on your phone screen.