Forwarding Calls
You can configure your phone so that incoming calls are forwarded to
another party based on certain conditions (refer to Static Forwarding).
You can also forward calls while your phone rings (refer to Dynamic
Forwarding).
All incoming calls can be forwarded to voicemail while Do Not Disturb is
enabled on your phone.
Static Forwarding
Static Forwarding allows you to automatically send all incoming calls to
another phone number or extension. You can forward all calls
immediately, after a specified number of rings, or if the line is busy.
To forward all incoming calls to another party immediately:
1. From the idle display, press the Forward key
.
2. Select the option that you would like to change. The options are:
o
Always—To forward all incoming calls
o
No Answer—To forward unanswered incoming call
o
Busy—To forward calls that arrive when you are already in a call
3. Depending on your selection:
a If you selected Always, enter the 10-digit phone number that you
would like to forward calls to. If transferring calls to another phone
within your system, use the 10-digit direct phone number for that
phone. You can view a complete list of extensions and their
corresponding phone numbers in the Numbers and Extensions tab
of the Admin Portal.
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