Splitting Conference Calls
After you have created a conference call, you may split those calls back
to their individual calls.
To split a conference call:
Press the Split key
to split the conference.
All calls are split into individual calls and put on hold.
Ending Conference Calls
To end a conference call:
Press the End key or hang up. The other parties will continue
to be connected.
Transferring Calls
Call Transfer allows you to send an active call to another phone number or
extension. A call can be transferred in one of two ways:
•
Consultative (or Warm) transfer—The party to whom you want to
transfer the call answers their phone before you transfer the call or
hang up. You can consult with them before completing the transfer.
•
Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
Performing a Consultative (Warm) Transfer
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