Polycom VVX 300 - Work with Shared Lines; Missed Calls on Shared Lines

Polycom VVX Business Media Phones User Guide UC Software 5.3.0
Polycom, Inc. 68
Admit or Deny Participants to a Locked Conference Call
A contact that is trying to enter a locked conference call is displayed in the roster with an alert icon on
the main presenter’s phone, as shown next.
To admit a new participant to a locked conference call:
» In roster view, select the new participant and press Admit.
To deny a new participant to a locked conference call:
» In roster view, select the new participant and press Deny.
Work with Shared Lines
All VVX phones support multiple and shared lines. Your administrator can customize your phone so that
you have multiple shared lines enabled.
The following features are not available or have limitations on phones with shared lines:
● Forwarding an incoming call is not available on shared lines.
● Enabling Do Not Disturb on shared lines disables ringing only, and a visual notification of the call is
displayed with the option to answer the call.
● Shared lines are not available for lines that use the H.323 protocol.
This section provides information on the following topics:
● Missed Calls on Shared Lines
● Hold Calls Privately on Shared Lines
● Use Multiple Appearance Directory Number-Single Call Appearance
Missed Calls on Shared Lines
When you have an incoming call on a shared line, which none of the phones answer, the call is displayed
in the missed calls log on all the phones. If you have an incoming call on a shared line and you or any of
the other phones answer the call, the call is not logged as missed on any phone.
Your administrator can configure the phones so that if you have an incoming call on a shared line and
one phone answers, the other phones log the call as a received call. That way, if another phone on a