Polycom VVX Business Media Phones User Guide UC Software 5.3.0
Polycom, Inc. 79
Transfer Boss Calls
After a delegate answers a delegation call, the delegate can transfer the call to the boss’s phone using
Safe Transfer, which enables the delegate to transfer the call to the boss’s phone and prevent the call
from going to voicemail if the boss does not answer the call.
To transfer a delegation call to the boss’s phone:
» During a delegation call, press More > Safe Xfer.
The Calls screen is displayed.
If the boss is not available to answer the transferred call, a notification stating that the call was not
answered is displayed on the delegate’s phone, and the delegate can resume the call.
If a boss is unavailable to take calls, delegates can transfer the calls directly to a boss’s voicemail.
To transfer a call to a boss’s voicemail:
» During a delegation call, press Boss VM.
Call on Behalf of a Boss
As a delegate, you can make calls on behalf of your assigned boss’s lines.
To place a call on behalf of an assigned boss:
1 Press the boss’s line key.
2 Select On behalf, as shown next.
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