Polycom VVX Business Media Phones User Guide UC Software 5.3.0
Polycom, Inc. 8
Clean the Touchscreen ........................................................................................................................ 198
View Software Details .......................................................................................................................... 198
Update the Phone Software ................................................................................................................. 198
Update the Phone Software ............................................................................................................................ 199
Postpone Software Updates ........................................................................................................................... 199
Update Your Lync Phone Software ..................................................................................................... 200
Troubleshoot Issues ............................................................................................................. 201
Troubleshoot General Phone Issues ................................................................................................... 201
Speakerphone Issues ..................................................................................................................................... 201
USB Port Issues ............................................................................................................................................. 201
Troubleshoot Application Issues .......................................................................................................... 201
Calendar ......................................................................................................................................................... 202
Troubleshoot Login Issues ................................................................................................................... 202
Troubleshoot GENBAND Address Book Issues .................................................................................. 202
Troubleshoot Polycom Desktop Connector Issues .............................................................................. 203
Troubleshoot Headset Issues .............................................................................................................. 203
Echo Cancellation Issues ............................................................................................................................... 203
Bluetooth Headset Issues ............................................................................................................................... 204
Troubleshoot Recording Issues ........................................................................................................... 204
Troubleshoot Better Together over Ethernet Issues ............................................................................ 205
Get Help ................................................................................................................................. 207