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PowerBox-Systems − World Leaders in RC Power Supply Systems
13. Service note
We are anxious to offer good service to our customers, and to this end we have set up a Support Forum which deals with all
queries concerning our products. This relieves us of a great deal of work, as it eliminates the need to answer frequently asked
questions time and again. At the same time, it gives you the opportunity to obtain help quickly - all round the clock and even at
weekends. All the answers are provided by the PowerBox team, which guarantees that the information is correct.
Please use the Support Forum before you telephone us.
You can find the forum at the following address:
www.forum.powerbox-systems.com
14. Guarantee conditions
At PowerBox-Systems we insist on the highest possible quality standards in the development and manufacture of our pro-
ducts. They are guaranteed “Made in Germany”!
That is why we are able to guarantee the PowerBox ATOM for a period of 24 months from the initial date of purchase. The
guarantee covers proven material faults, which will be corrected by us at no charge to you. As a precautionary measure, we are
obliged to point out that we reserve the right to replace the unit if we deem the repair to be economically unviable. Repairs which
our Service department carries out for you do not extend the original guarantee period. The guarantee does not cover damage
caused by incorrect usage, e.g. reverse polarity, excessive vibration, excessive voltage, damp, fuel, short-circuits, etc. The same
applies to defects due to very severe wear. We accept no liability for further claims, e.g. consequential damage.
We also deny liability arising from the equipment or the use of the same.
We accept no liability for transit damage or loss of your shipment. If you wish to make a claim under guarantee, please send the
equipment to our Service department address, together with proof of purchase and a description of the defect.
15. Liability exclusion
We are not in a position to ensure that you observe our instructions regarding installation of the PowerBox ATOM, fulfil the recom-
mended conditions when using the set, or maintain the entire radio control system competently. For this reason, we accept no
liability for loss, damage or costs which arise due to the use or operation of the PowerBox ATOM, or which are connected with
such use in any way. Regardless of the legal arguments employed, our obligation to pay compensation is limited to the invoice
total of our products which were involved in the event, insofar as this is deemed legally permissible.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.