PREDIA Touch Pro - Page 48

Manual Predia Touch Pro
48
Failure
Unable to write
Not sound and image
Image is normal,
but no sound
No image or the image is
black and white
Image or sound
is interrupted
Possible cause
FThe required covering area is
not reached when writing or
the nib is too small.
The infrared tube is blocked.
Strong light or infrared
interference
The color of strokes is same as
or similar to the background
color.
You hand or other objects are
put on the display when writing.
Strong light or infrared
interference
Wrong writing method
Solution
Change the nib or use a pen with a larger
covering area.
Check if infrared tubes are blocked.
Remove the interference source or change
the using environment.
Change the color of strokes.
Use the pen rather than a nger to write.
Grasp the pen as far to the nib as possible.
The angle between the pen and display
should be larger than 60 degrees. Do not
let sleeve or wrist touch the writing surface.
Remove the interference source or change
the using environment.
Use the pen rather than a nger to write.
Grasp the pen as far to the nib as possible.
The angle between the pen and display
should be larger than 60 degrees. Do not
let sleeve or wrist touch the writing surface.
1. Check if the power cable is connected to the power socket and if
the panel is connected to power.
2. Check if the rocker switch on the interactive panel is switched on.
3. Check if the Standby button on the panel is pressed.
4. Check if the video and audio input cables are connected correctly.
5. Check if the panel is switched to the right signal source.
6. Check settings including image luminance and contrast.
7. Check the volume.
1. Check the volume.
2. Check if the Mute button on the remote controller is pressed.
3. Check if the audio cable between the PC and interactive panel is
connected correctly.
1. Adjust color settings.
2. Check the color system.
1. Find out the electric appliance that causes the interference and
move it away from the interactive panel.
2. Do not connect the panel to a power socket that a disrupting
electric appliance is connected to.