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ER04: SS Lift Error
In order to protect from situations that could cause ink mixing and possible spillage,
the printer will not function if it is tilted.
Cause
Tilt sensors can give bad readings when there is excess electrical noise or EMF in the
vicinity, or if the table on which the print engine sits is vibrating.
Solution
1. Level the printer and keep printer on sturdy table, away from excess physical
vibration and electrical interference.
2. If problem persists, re-calibrate (see TCL help for re-calibration).
WARNING – The print engine must be level when you re-calibrate or else the tilt
protection system will not work and the printer will suffer from severe ink mixing.
ER05: PrintZone
Some object is blocking one of the paper path sensors located at either the entrance
or exit of the printer. Will stop printing and may inhibit some of the maintenance
functionality.
Cause
Remove media blocking sensors.
Solution
1. Open the clamshell and remove the debris or media.
2. Reset mech on top left button.
ER06: Paper Path Timeout
Paper path motion stops due to no media present at entrance of printer within the
set limits after a print job has started.
Cause
Various, including media jam or media otherwise not feeding properly
Solution
Use the reset button.
ER07: Cutter Failure
The cutter can fail if it loses track of its position.
Cause
Not being homed.
Solution
Re-home the cutter using TCL › cutter home.
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