How to fix Printronix Label Maker that fails to turn on?
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jordanstephanieSep 16, 2025
If your Printronix Label Maker fails to turn on and the display is not backlit:
1. Check that the printer AC power cord is correctly attached to both the printer and the AC power outlet.
2. Have a qualified electrician test the AC wall outlet for the correct power range. Ensure the printer is located in an area with the correct power range.
3. Check the AC power cord for damage and replace if necessary.
4. Call your authorized service representative.
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Amanda GilbertNov 18, 2025
What to do if Printronix Label Maker smears or voids in printed image?
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Diana SmithNov 18, 2025
If you observe smears or voids in the printed image from your Printronix Label Maker, try the following:
1. Clean the printhead.
2. Lower the printhead temperature (Print Intensity) in the MEDIA SETUP menu.
3. Check the printhead pressure switch positions to match the media thickness.
4. Adjust the printhead balance dial for the installed media width.
5. Ensure the ribbon is correctly routed and not passing through the media sensor assembly.
6. Wipe the label stock with a cloth to remove skin oils.
7. Check the media for mishandling.
8. Ensure the media is installed correctly.
9. Verify the correct ribbon and media combination is being used.
10. Smooth out any creases or folds on the ribbon.
11. Reduce the Print Speed value in the MEDIA SETUP menu or via host software.
12. If usi...