Q-See QC-SERIES User Manual (English)

Other manuals for Q-See QC-SERIES

Setup Guide50 pages

Quick Start Guide5 pages

Questions and Answers:

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Steven HuangAug 22, 2025
Why is my Q-See DVR not booting up properly?
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  taylorlauraAug 22, 2025
  If your Q-See DVR does not boot up properly, several factors could be at play. First, check the power supply to ensure it's providing the correct input. If the power switch button is damaged, it will need to be replaced. An incorrect firmware file can also cause boot issues, so ensure you're using the right one. Additionally, inspect the hard drive and its cable for any malfunctions. The front panel could also be the source of the problem, so give it a thorough look. As a last resort, the main board might be damaged, in which case it would need replacing.
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Sarah HunterAug 23, 2025
Why is network connection not stable on my Q-See DVR?
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  Ryan MoralesAug 23, 2025
  If the network connection is not stable on your Q-See DVR, ensure a stable network. Resolve any IP address conflicts and MAC address conflicts. Check or replace the network card on your PC or combo DVR.
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Nathan CookAug 25, 2025
Why does my Q-See DVR often automatically shut down or stop running?
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  Joseph WigginsAug 26, 2025
  If your Q-See DVR often automatically shuts down or stops running, several factors could be responsible. First, make sure the input voltage is stable and adequate. Check the hard drive and its cable for any malfunctions. Ensure the device is getting sufficient power. Verify the stability of the front video signal. Improve the working environment conditions if it's too hot or dusty. If none of these steps resolve the issue, the system board may be malfunctioning and require replacement.
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Larry MorrisAug 27, 2025
What to do if my Q-See DVR system cannot detect hard drive?
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  Terry EscobarAug 27, 2025
  If your Q-See DVR system cannot detect the hard drive, start by ensuring a hard drive is installed. If one is already installed, it may be damaged and need replacement. Check the hard drive cable connection to ensure it's secure. If the issue persists, the main board SATA port may be damaged, which would necessitate replacing the main board.
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Kathleen CraneAug 27, 2025
How to fix no video output to one or more channels on Q-See DVR?
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  ryanmorrisAug 28, 2025
  If there is no video output to one or more channels on your Q-See DVR, first ensure you are using the correct firmware file. Restore the factory default settings to correct brightness settings. Check the video input signal, and inspect the privacy mask setup. Finally, check or replace the combo DVR hardware if necessary.
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Jack MillsAug 29, 2025
Why is real-time video color distorted on my Q-See DVR?
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  melissa08Aug 29, 2025
  If the real-time video color is distorted on your Q-See DVR, and you are using BNC output, correct the NTSC and PAL setup. Ensure that the DVR and monitor resolution settings are compatible. If the video cable is too long, try using a shorter one. Also, check and adjust the combo DVR color and brightness settings.
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boydvirginiaAug 30, 2025
Why can't I search local records on my Q-See DVR?
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  Jacqueline CurtisAug 30, 2025
  If you cannot search local records on your Q-See DVR, replace the HDD ribbon. Replace the HDD, if it has failed. Check for overwritten files. Ensure that the record function is enabled.
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qhicksSep 1, 2025
Why is video distorted when searching local records on my Q-See DVR?
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  Kayla HughesSep 1, 2025
  If the video is distorted when searching local records on your Q-See DVR, increase the video quality setting. If there is mosaic in the full screen, restart the DVR. Check the hard drive data cable. If the issue persists, replace the hard drive. Check or replace the DVR hardware if necessary.
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Christine WatsonSep 2, 2025
Why is there no audio when monitoring on my Q-See DVR?
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  Scott TranSep 2, 2025
  If there is no audio when monitoring on your Q-See DVR, make sure the audio channel is full screen. Replace the audio cable. If the problem continues, check or replace the combo DVR hardware.
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Julia JohnsonSep 3, 2025
Why is there audio when monitoring but no audio when system plays back on Q-See DVR?
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  Jessica PaceSep 4, 2025
  If there is audio when monitoring but no audio when the system plays back on your Q-See DVR, enable the audio function. Also, check the video input for playback, especially if the screen is blue.