Why doesn't the motion detection function work on my Q-See DVR?
If the motion detection function does not work on your Q-See DVR, adjust the period setup. Adjust the motion detection zone setup. Increase the sensitivity.
Why is my Q-See DVR not booting up properly?
If your Q-See DVR does not boot up properly, several factors could be at play. First, check the power supply to ensure it's providing the correct input. If the power switch button is damaged, it will need to be replaced. An incorrect firmware file can also cause boot issues, so ensure you're using the right one. Additionally, inspect the hard drive and its cable for any malfunctions. The front panel could also be the source of the problem, so give it a thorough look. As a last resort, the main board might be damaged, in which case it would need replacing.
Why is there audio when monitoring but no audio when system plays back on Q-See DVR?
If there is audio when monitoring but no audio when the system plays back on your Q-See DVR, enable the audio function. Also, check the video input for playback, especially if the screen is blue.
Why is there no audio when monitoring on my Q-See DVR?
If there is no audio when monitoring on your Q-See DVR, make sure the audio channel is full screen. Replace the audio cable. If the problem continues, check or replace the combo DVR hardware.
Why is video distorted when searching local records on my Q-See DVR?
If the video is distorted when searching local records on your Q-See DVR, increase the video quality setting. If there is mosaic in the full screen, restart the DVR. Check the hard drive data cable. If the issue persists, replace the hard drive. Check or replace the DVR hardware if necessary.
Why can't I search local records on my Q-See DVR?
If you cannot search local records on your Q-See DVR, replace the HDD ribbon. Replace the HDD, if it has failed. Check for overwritten files. Ensure that the record function is enabled.
Why is real-time video color distorted on my Q-See DVR?
If the real-time video color is distorted on your Q-See DVR, and you are using BNC output, correct the NTSC and PAL setup. Ensure that the DVR and monitor resolution settings are compatible. If the video cable is too long, try using a shorter one. Also, check and adjust the combo DVR color and brightness settings.
How to fix no video output to one or more channels on Q-See DVR?
If there is no video output to one or more channels on your Q-See DVR, first ensure you are using the correct firmware file. Restore the factory default settings to correct brightness settings. Check the video input signal, and inspect the privacy mask setup. Finally, check or replace the combo DVR hardware if necessary.
What to do if my Q-See DVR system cannot detect hard drive?
If your Q-See DVR system cannot detect the hard drive, start by ensuring a hard drive is installed. If one is already installed, it may be damaged and need replacement. Check the hard drive cable connection to ensure it's secure. If the issue persists, the main board SATA port may be damaged, which would necessitate replacing the main board.
Why does my Q-See DVR often automatically shut down or stop running?
If your Q-See DVR often automatically shuts down or stops running, several factors could be responsible. First, make sure the input voltage is stable and adequate. Check the hard drive and its cable for any malfunctions. Ensure the device is getting sufficient power. Verify the stability of the front video signal. Improve the working environment conditions if it's too hot or dusty. If none of these steps resolve the issue, the system board may be malfunctioning and require replacement.
Safety precautions to prevent product damage or injury before installation or use.
Details various ports like DC 12V, Network, Video In, HDMI, USB, VGA, RS232, Audio, Alarm Block, and eSATA.
Introduces the search window and controls for finding, playing, and locking recorded videos.
Adjusts video image settings, stream types, naming, channel type, and recording schedules.
Sets DVR actions for motion, tampering, video loss, external alarms, and abnormalities.
Configures TCP/IP, ports, PPPOE, DDNS, UPNP, email, and FTP for network connectivity.
Manages user accounts, permissions, and security settings for DVR access.
Lists common DVR problems, their causes, and potential solutions.
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