Service Manual Rayjet
FAQ’s
finished correctly
on the computer
0 Engraved or cut job
size doesn’t match
with size in Corel
Draw
Ò -Raster correction ON
Ò Wrong size settings in the printer
driver
Ò Wrong image position is selected in
the layout tab ( printing )
Ò Wrong machine is selected in the
JobControl
¬ Switch off raster correction in
JobControl (settings/advanced
options/laser tab)
¬ Use the same size as in Corel
draw
¬ Switch in the layout settings to :
as in document
¬ Switch to the proper machine
0 Engraving quality in
the center of jobs
is different to the
edges
Ò Incorrect factor K1
Ò Loose belt
Ò Defect X-Axis
¬ Adjust K1
¬ Tension belts
¬ Make a X-Axis service
0 Curves looks a little
bit angular in
acrylic
Ò You have the wrong program for this
application
¬ Use a CAD / CAM software like
TROCAM to get really smooth
curves
0 Corners and angles
not cut or marked
through
Ò The power correction is to low ¬ Increase the powercorrection
.
Settings / Material Templates
Setup.—correction—
11.2 Machine malfunctions
11.2.1 No error code is created
Problem description: Possible reason: Solution:
0 no referencing
0 after start up
Ò top, front or side door not closed
Ò defect in the interlock system
Ò mechanical problem on axis
Ò bad limit switch
Ò defect power supply
¬ close doors
¬ check interlocks
¬ make sure that the mechanical
resistance is small
¬ replace the limit switch
¬ measure voltage, if necessary
replace it
0 no response at
switching on of
the system
Ò main fuses blown
Ò power supply defect
Ò FRAM defective
¬ replace fuses
¬ replace power supply
¬ refresh FRAM / exchange CPU
0 no communication to
machine
Ò invalid COM port selection
Ò serial cable defect
Ò COM port is in use by an other
program
¬ change selection
¬ replace cable
¬ close this program, or change the
COM port
0 connection to
machine breaks
frequently
Ò electromagnetic imissions ¬ make sure that machine and
computer are connected to the
same electric circuit
the original cable lengths
should not be exceeded
0 offsets between
Ò dusty encoder
Ò top speed too high
¬ clean encoder
¬ reduce speed
07/09/2010 Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria, Technical Support 45 / 53
tel_+43 (0)7242 239-7000, fax_+43 (0)7242 239-7380, mailto: rayjet@troteclaser.com www.rayjetlaser.com