Other Printing Problems
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4
Other Printing Problems
Status Possible Causes, Descriptions, and Solutions
The print on the
entire page is fad-
ed.
If “Toner Saver” is selected in the [Print Quality] tab on the printer driver tab,
the entire page will be faded when printed.
See the printer driver's Help.
The print smudg-
es.
The settings have not been set to thick paper when printing on thick paper.
• PCL 6/5e and PostScript 3
Select “Thick” for [Type] on the printer driver's [Paper] tab.
• RPCS™
Select “Thick” for [Paper Type] on the printer driver's [Print Settings] tab.
When printing
graphic data, the
output and the
screen are differ-
ent.
If the printer driver is configured to use the graphics command, the graph-
ics command from the machine is used to print.
If you want to print accurately, set the printer driver to print without using
the graphics command.
See the printer driver's Help.
Page layout is not
as expected.
Print areas differ depending on the machine used. Information that fits on
a single page on one machine may not fit on a single page of another ma-
chine.
Adjust the [Printable area] setting in the [Printer Configuration] dialog box on
the [Print Settings] tab in the RPCS™ printer driver.
See the printer driver's Help.
Duplex printing is
malfunctioning.
• Duplex printing cannot be done with paper set in the bypass tray.
When using duplex printing, make settings to use paper from a tray
other than the bypass tray.
• Duplex printing cannot be done with thick paper, OHP transparencies,
labels, or thin paper specified as the paper type. Specify another paper
type.
• Duplex printing cannot be done with a tray for which [1-Sided Copy] has
been specified as “Paper Type” on the System Settings menu. Change
the “Paper Type” setting for the tray to [2-Sided Copy] on the System Set-
tings menu. See the General Settings Guide.
When using Win-
dows 95/98/Me,
Windows 2000/XP,
or Windows NT4.0,
either combined
printing or booklet
print does not come
out as expected.
Make sure the application's paper size and orientation settings match those
of the printer driver.
If a different paper size and orientation are set, select the same size and ori-
entation.
When using Win-
dows 95/98/Me,
Windows 2000/XP,
or Windows NT4.0,
Auto Reduce/En-
large print does not
come out as expected.