Message Cause Solution
"No paper. Load paper of
one of the following sizes."
No paper is set in the
specified paper tray.
Load paper of the sizes listed in the
message. See "Loading Paper", About
This Machine .
"Now loading WSD... Please
wait."
WSD scanner function is
being prepared.
Wait a while.
"Only one memory storage
device can be used in one
time. Please remove all other
memory storage devices to
resume writing."
Only one memory device can
be connected at a time.
Insert one memory device only in the
media slot.
"Original is being scanned by
another function. Switch to
the following function, then
press the Stop key to cancel
scanning or press the Start
key to continue."
A function of the machine
other than the Scanner
function is being used such as
the Copier function.
Cancel the job in progress.
For example, press [Exit], and then press
the [Copy] key. Next, press the [Clear/
Stop] key. When the message "The
Clear / Stop key was pressed. Are you
sure you want to stop scanning?"
appears, press [Stop].
"Output buffer is full. Sending
the data has been cancelled.
Please try again later."
Too many jobs are in standby
state, and sending was
canceled.
Retry sending after sending jobs in
standby state completes.
"Preparing to send data...
Please wait."
Data is being prepared for
sending to a client computer.
Wait until the data has been sent.
This message might reappear if the
machine is operating on a mixed
network or if changes were made to
network settings during WSD scanning
transmission. Check with your system
administrator.
"SMTP authentication E-mail
address and Administrator E-
mail address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
Contact the administrator.
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the name
of a file whose status is
"Waiting..." or that is being
edited with DeskTopBinder.
Cancel transmission ("Waiting..." status
cleared) or the DeskTopBinder setting,
and then change the file name.
5. Troubleshooting When Using the Scanner Function
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