Problem Cause Solution
Duplex printing is
malfunctioning.
You have loaded thick paper
heavier than 128 g/m
2
.
Change the paper.
Duplex printing is
malfunctioning.
[Apply Duplex] is set to [No]
for "Paper Type".
In [Tray Paper Settings], under "Paper
Type", set [Apply Duplex] to [Yes].
Duplex printing is
malfunctioning.
You cannot select duplex
printing if the paper type is set
to [Thick Paper].
In [Tray Paper Settings], under "Paper
Type", select a paper thickness other
than [Thick Paper].
The image on the back side of
duplex copies has mottled
blank patches or is smudged.
Missing patches and
smudges are caused by
moisture leaking from the
paper.
• Do not install the machine in areas
that are susceptible to low
temperature.
• Use paper that has been stored
where temperature and humidity
conditions meet the limitations we
recommend. For details about the
paper storage conditions we
recommend, see "Paper Storage",
About This Machine .
• Install the Optional anti-humidity
heater. For details about the anti-
humidity heater, contact your
service representative.
White stripes appear on the
OHP.
Fragments of paper are stuck
to the OHP.
Use a dry cloth to wipe any paper
fragments off the back of the OHP.
Other printing problems
Problem Cause Solution
It takes a long time to
complete a print job.
"Sleep mode" might be set. The machine requires time to warm up if
it has been in "Sleep mode". In [System
Settings], under [Timer Settings], select
[Auto Off Timer], and then specify
"Sleep mode".
Other Printing Problems
97
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