When You Cannot Make Copies as Wanted
25
2
❖ Combine
❖ Duplex
Problem Cause Solution
You cannot make a
book from Booklet or
Magazine mode by
folding copies.
You selected a setting (“Open to
left”or “Open to right”) that does
not match the orientation of orig-
inals.
Change the setting. See "Orienta-
tion: Booklet, Magazine", General
Settings Guide.
When using Combine,
parts of the image are
not copied.
You specified a reproduction ra-
tio that does not match the sizes
of your originals and copy paper.
When you specify a reproduction
ratio using Manual Paper Select
mode, make sure that the ratio
matches your originals and the
copy paper. Select the correct re-
production ratio before using
Combine mode.
Copies are not in cor-
rect order.
You placed the originals in the in-
correct order.
When placing a stack of originals
in the ADF, the last page should
be on the bottom.
If you place an original on the ex-
posure glass, start with the first
page to be copied.
Problem Cause Solution
Cannot print in duplex
mode.
You have loaded paper on the by-
pass tray.
Remove paper loaded on the by-
pass tray. Load paper in another
tray.
Cannot print in duplex
mode.
You have loaded paper exceed-
ing 90 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray which is
set to [1 Sided Copy] in [Tray Paper
Settings] in [System Settings].
Set the tray to [2 Sided Copy] in
[Tray Paper Settings] in [System Set-
tings]. See "System Settings", Gen-
eral Settings Guide.
Copies are not in cor-
rect order.
You placed the originals in the in-
correct order.
When placing a stack of originals
in the ADF, the last page should
be on the bottom.
If you place an original on the ex-
posure glass, start with the first
page to be copied.
When using Duplex,
copy is made Top to
Bottom even though
[Top to Top] is selected.
You placed the originals in the
wrong orientation.
Place the original in the correct
orientation. See "Original Orien-
tation", Copy/Document Server
Reference.