Troubleshooting When Using the Copy Function
24
2
❖ Edit
❖ Stamp
Problem Cause Solution
In Double Copies
mode, parts of the orig-
inal image are not cop-
ied.
Combination of original and
copy paper is not correct.
Select A3L for A4K originals
and A4 for A5 originals (when
copying at a ratio of 100%).
In Border, Centre, or
Centre/ Border mode,
parts of the original im-
age are not copied.
You set a wide erased margin. Make the margin width narrow-
er. You can adjust it between 2-
99mm (0.1"-3.9"). See "Erase Bor-
der Width" and "Erase Centre
Width", General Settings Guide.
In Border, Centre, or
Centre/ Border mode,
parts of the original im-
age are not copied.
Originals are not scanned correct-
ly.
Place the originals correctly.
In Margin Adjustment
mode, parts of the orig-
inal image are not cop-
ied.
You set a wide erased margin. Set a narrower margin with User
Tools. You can set the width be-
tween 0-30 mm (0"-1.2").
See "Front Margin: Left/Right",
"Back Margin: Left/Right",
"Front Margin: Top/Bottom" and
"Back Margin: Top/Bottom",
General Settings Guide.
In Margin Adjustment
mode, parts of the orig-
inal image are not cop-
ied.
There is a lack of margin space on
the opposite side of the binding
position.
Set a narrower margin with User
Tools. You can set the width be-
tween 0-30 mm (0"-1.2").
See "Front Margin: Left/Right",
"Back Margin: Left/Right",
"Front Margin: Top/Bottom" and
"Back Margin: Top/Bottom",
General Settings Guide.
In Image Repeat mode,
the original image is
not copied repeatedly.
You selected copy paper the same
size as the originals, or you did
not select the proper reproduc-
tion ratio.
Select copy paper larger than the
originals or select the proper re-
production ratio.
Problem Cause Solution
The stamp position is
wrong.
The paper orientation is wrong. Check the paper orientation and
stamp position.
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