Troubleshooting When Using the Facsimile Function
32
3
Check whether
there are any
network prob-
lems.
{14-01}
Cannot find the DNS server,
SMTP Server or folder for for-
warding.
• Check that the DNS server
IPv4 address is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the host name and
IPv4 address of SMTP Server
are correctly programmed us-
ing Web Image Monitor. See
the Web Image Monitor's
Help.
• Check that the host name or
IPv4 address of the SMTP
server is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the SMTP server is
correctly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the folder for for-
warding is correctly specified.
• Check that the computer in
which the folder for forward-
ing is specified is correctly op-
erated.
• Check that the LAN cable is
correctly connected to the ma-
chine.
• Consult the administrator.
Message Cause Solution
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