When a Message Appears
31
3
Cannot find the
specified path.
Please check the
settings.
The name of the computer or
folder entered as the destination
is wrong.
Check whether the computer
name and the folder name for the
destination are correct.
Sender has not
been specified.
The sender has not been speci-
fied.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
E-mail address
entered is not
correct. Please
re-enter.
The entered e-mail address is
wrong.
Make sure the e-mail address is
correct, and then enter it again.
You do not have
the privileges
to use this
function.
Use of this function is restricted. Contact the administrator.
Authentication
has failed.
Wrong login user name or pass-
word.
Confirm correct login user name
or password.
Authentication
has failed.
Authentication is not possible
from this machine.
Contact the administrator.
Check whether
there are any
network prob-
lems.
{13-10}
The alias telephone number you
entered is already registered on
the gatekeeper by another device.
• Check the alias telephone
number is correctly pro-
grammed using the Web Im-
age Monitor. See the Web
Image Monitor's Help.
• Consult the administrator.
Check whether
there are any
network prob-
lems.
{13-11}
Cannot access gatekeeper. • Use your Web Image Monitor
to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Consult the administrator.
Check whether
there are any
network prob-
lems.
{13-17}
Registering of user name is reject-
ed by SIP server.
• Use your Web Image Monitor
to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Consult the administrator.
Check whether
there are any
network prob-
lems.
{13-18}
Cannot access SIP server. • Use your Web Image Monitor
to check the SIP server ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Consult the administrator.
Message Cause Solution
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