When a Message is Displayed
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5
Selected file is
currently in
use. Cannot
change password.
You cannot change the name of a
file whose status is “Waiting” or
that is being edited with Desk-
TopBinder.
Delete the password after cance-
ling delivery or completing edit-
ing.
Selected file is
currently in
use. Cannot
change user
name.
You cannot change the password
of a file whose status is “Waiting”
or that is being edited with Desk-
Top Binder.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Connection with
the destination
has failed.
Check the status
and connection.
To check the
current status,
press [Scanned
Files Status].
The correct Network settings are
not made.
• Check the network settings of
the client computer.
• Check that components such
as the LAN cable are connect-
ed properly.
• Check that the server settings
are correct and the server is
working properly.
Authentication
with the desti-
nation has
failed. Check
settings. To
check the cur-
rent status,
press [Scanned
Files Status].
The entered user name or pass-
word was invalid.
• Check that the user name and
password are correct.
• Check that the ID and pass-
word for the destination fold-
er are correct.
• A password of 128 or more
characters may not be recog-
nized.
Sender has not
been specified.
The sender's name was not speci-
fied.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Fea-
tures.
The maximum e-mail size has
been exceeded.
• Increase the size of [Max. E-mail
Size].
•Set [Divide & Send E-mail] to
[Yes (per Page)] or [Yes (per Max.
Size)].
See "Send Settings", General Set-
tings Guide.
Sending the data
has failed. The
data will be re-
sent later.
A network error has occurred
and a file was not sent correctly.
Wait until sending is retried auto-
matically after the preset interval.
If sending fails again, contact the
administrator.
Message Cause Solution
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