Ricoh J006 - Page 220

SM 8-20 J001/J003
8.2.3 ERR-996
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
Printer error. Switch the printer off, then switch it on again.
If the error occurs again, call for service.
No horizontal encoder input signal.
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
The encoder cannot be read (sheet is out of position
or is dirty).
Foreign matter, paper scraps, etc. are interfering.
Damage.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Remove foreign matter, paper scraps, etc.
(1) On the Status Monitor screen, use the
vertical scroll bar to scroll down and confirm
the number of the SC code.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
(2) Switch the printer off, and then switch it on
again.
Switch the printer off/on.
(3) Open the top cover, and check the transport
belt for dirt, paper scraps, etc.
Foreign matter, paper scraps, etc. are interfering. Open the top cover, and check the transport belt
for dirt, paper scraps, etc.
1. Remove any foreign matter from inside the
printer.
2. Remove any paper scraps from inside the
printer.
1. Check inside the printer for foreign
matter. (ST), (NRC)
2. Check inside the printer for paper
scraps. (ST), (NRC)
(4) ST Descriptions
4-1 Operation impaired by other causes.
1. The encoder sheet has slipped or is dirty.
2. Harness disconnected, damaged.
3. COM board defective.
4. Control board malfunction.
5. PSU defective.
1. Clean the encoder sheet, or install a
new one (ST).
2. Check harness, replace (NRC).
3. Replace COM board (NRC).
4. Replace control board (NRC).
5. Replace the PSU (NRC).
8.2.4 ERR-994
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
Vertical motor error has occurred. Switch the
printer off and on. If the SC error occurs again,
the printer requires servicing.
Duplex unit, reverse guide installed incorrectly. The
transport belt is fouled by foreign matter and
malfunctioning. Damage.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number. Switch
the printer off/on. Reset the duplex unit, reverse
guide plate. Remove foreign matter, paper
scraps, etc.
(1) On the Status Monitor screen, use the
vertical scroll bar to scroll down and confirm
the number of the SC code.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
(2) Switch the printer off, and then switch it on
again.
Switch the printer off/on.
(3) Reset the duplex unit, reverse guide plate. Duplex unit, reverse guide installed incorrectly. Reset the duplex unit, reverse guide plate.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA