Ricoh J006 - Page 224

SM 8-24 J001/J003
8.2.9 ERR-951
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
USB error has occurred (undefined allocation)
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
USB undefined allocation error.
Damage.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
After printing halts, check the spooling operation
on the PC.
Disconnect the USB cable.
Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
(1) Check the Status Monitor for errors. Check the Status Monitor for errors.
(2) When printing halts, check the status of the
spooling operation on the PC.
After printing halts, check the spooling operation
on the PC.
(3) If the spooling operation is no longer in
progress, do the procedure below.
3-1 Disconnect the USB cable.
3-2 Switch printer power off/on
3-3 Cancel the print job on the PC.
3-4 Reboot the PC.
If the spooling operation is no longer in progress,
do the procedure below.
1. Disconnect the USB cable.
2. Switch printer power off/on
3. Cancel the print job on the PC.
4. Reboot the PC.
(4) ST Descriptions
4-1 Operation impaired by other causes.
Control board defective. Replace control board (NRC).
8.2.10 ERR-950
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
USB error has occurred (undefined allocation)
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
USB chip ID read error.
Damage.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
After printing halts, check the spooling operation
on the PC.
Disconnect the USB cable.
Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
(1) Check the Status Monitor for errors. Check the Status Monitor for errors.
(2) When printing halts, check the status of the
spooling operation on the PC.
After printing halts, check the spooling operation
on the PC.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA