SM 8-23 J001/J003
(3) ST Descriptions
3-1 Operation impaired by other causes.
1. Harness disconnected, damaged.
2. Maintenance unit defective.
3. Carriage defective.
4. Feeler of the sensor is out of position.
5. The FFC and registration sensor harnesses are
tangled.
1. Check harness, replace (NRC).
2. Replace the maintenance unit (ST,
SC).
3. Replace the carriage (NRC).
4. Replace the feeler of the sensor (ST)
(NRC).
5. Adjust the layout of the harness in
the carriage well.
8.2.8 ERR-973
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
EEPROM write error occurred. Switch the printer
off and on. If the SC error occurs again, the
printer requires servicing.
An EEPROM write error. Damage.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number. After
printing halts, check the spooling operation on the
PC. Disconnect the USB cable. Switch power
off/on - Cancel the print job on the PC. - Reboot
the PC. - Check the printer driver settings. -
Check the USB cable connections.
(1) On the Status Monitor screen, use the
vertical scroll bar to scroll down and confirm
the number of the SC code.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
(2) When printing halts, check the status of the
spooling operation on the PC.
After printing halts, check the spooling operation
on the PC.
(3) If the spooling operation is no longer in
progress, do the procedure below.
3-1 Disconnect the USB cable.
3-2 Switch printer power off/on
3-3 Cancel the print job on the PC.
3-4 Reboot the PC.
If the spooling operation is no longer in progress,
do the procedure below.
1. Disconnect the USB cable.
2. Switch printer power off/on
3. Cancel the print job on the PC.
4. Reboot the PC.
(4) If the spooling operation is no longer in
progress, check the content of the settings
below.
4-1 Check the printer driver settings.
4-2 Check the cable connections.
If the spooling operation is no longer in progress,
do the procedure below.
1. Check the printer driver settings
2. Check the cable connections.
(5) ST Descriptions
5-1 Operation impaired by other causes.
Control board defective.
Replace control board (NRC).