Ricoh J006 - Page 237

SM 8-37 J001/J003
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST
NRC
Non-damage
jam on the
transport belt
(1) If JAM14 displays in the Status
Monitor, and the carriage stops on
the left, repair.
Horizontal encoder scale is dirty
or damaged.
Replace the horizontal encoder scale. X
Horizontal encoder drive
mechanism is overloaded.
Lubricate the guide rod with oil and the rail with
grease.
X
Horizontal encoder sensor is
dirty.
Replace the Horizontal encoder sensor. X
(2) JAM9 - Check for ink splatter on
the transport belt.
Ink splatter on the transport belt
can cause incorrect registration
sensor readings.
Clean the transport belt. Clean the transport belt.
X X
If the transport belt is not splattered
with ink.
The registration sensor has been
fouled by ink mist or by jams
removal.
Replace the registration sensor. X
High Voltage Power Pack is
disconnected.
Static electricity between the sheets has
caused a jam, so remove the plain
paper from the output tray before you
output OHP.
Reconnect the High Voltage Power Pack.
X
No output from High Voltage
Power Pack.
Replace the High Voltage Power Pack, DC relay
board, control board.
X
(3) If the problem is not solved, repair
the printer.
Horizontal encoder sensor
damaged.
Replace the Horizontal encoder sensor. X
Poor paper
output, sheets
fall from printer
(1) Check the rate of coverage in the
image output.
Amount of print coverage on the
sheet is very large.
If the amount of coverage is very
large, this can cause the sheets
to curl, making stacking on the
output tray very difficult.
Remove the sheets as they exit the
printer to prevent the printer pushing on
curled sheets in the output tray and
blocking paper exit.
Remove the sheets as they exit the printer to
prevent the printer pushing on curled sheets in
the output tray and blocking paper exit.
X
(2) Check to see if the paper output
tray extension is out.
As a rule, the output tray
extension should be pulled out for
paper larger than A4/LTR.
Pull out the extension tray. For more,
see the Operating Instructions.
Pull out the extension tray. For more, see the
Operating Instructions.
X
(3) Rather than xxx paper, use yyy
paper.
Paper problem (yyy guaranteed) Rather than xxx paper, use yyy paper. Rather than xxx paper, use yyy paper. X
(4) When using OHP, do not load more
than 3 sheets.
Sticking due to static electricity. When using
OHP, do not load more than
3 sheets.
When using OHP, do not load more than 3
sheets.
X
JAM display
does not go off
(1) Switch the printer Off/On. Paper sensors (registration
sensor, trailing edge sensor) is
dirty or damaged.
Replace the paper sensors (registration sensor,
trailing edge sensor).
X
(2) If this error occurs frequently,
update the printer firmware and
printer driver.
Paper sensor harnesses
disconnected.
Replace the harness. X
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA