Ricoh J006 - Page 238

SM 8-38 J001/J003
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST
NR
C
JAM display
does not go off
(cont.)
(3) Press the [Cancel] key.
(4) If this error continues to occur
frequently, acquire the status
information and send it to the
repair depot for analysis.
Control board malfunction. Replace the control board. X
8.4.3 DIRTY TEXT IMAGES
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST
NR
C
Print surface
dirty
(1) Execute "Normal" cleaning 1 time,
then do "Full" cleaning 1 time.
Print heads dirty. Execute "Normal" cleaning up to 3
times, then do "Full" cleaning once.
Execute "Normal" cleaning up to 3 times, then do
"Full" cleaning once.
X
(2) Allow the printer to set unused
overnight.
Allow the printer to set unused
overnight
Allow the printer to set unused overnight
Allow the printer to set unused overnight.
X
Clean the maintenance unit and carriage.
X X
Replace the maintenance unit.
X X
Replace the carriage. X
(3) Check the paper in use. Make sure
the paper is
- Not curled, bent
- Not to thick
- Not shedding coating
Paper/belt attraction deteriorated Use paper that is neither bent nor
curled.
Use only recommended paper.
Avoid using thick or coated paper.
Use paper that is neither bent nor curled.
Use only recommended paper.
Avoid using thick or coated paper.
X
(4) (During duplex printing, especially
when printing on the back side
Strength of attraction between belt
and paper less, due to spotted
printing.
Simplex printing Simplex printing X
If you must use duplex printing, use
reduced size printing.
If you must use duplex printing, used reduced
size printing.
X
(5) When using High Gloss paper, se
the paper selector to the Envelope
position.
Smearing occurs with images
where the amount of coverage on
the paper is very large.
When using High Gloss paper, set the
paper selector to the Envelope position.
When using High Gloss paper, set the paper
selector to the Envelope position.
X
(6) Envelopes Set the selector to the Envelope
position.
Set the selector to the Envelope position. X
Flatten envelopes before loading. Flatten envelopes before loading. X
Use thinner envelopes. Use thinner envelopes. X
(7) Duplex printing postcards A large amount of printing on the
address side lessens attraction
between card and transport belt.
Print the text side first. Print the text side first. X
Suction on the card reduces
attraction.
Wait at least 30 min. for the ink to dry
before printing the other side.
Wait at least 30 min. for the ink to dry before
printing the other side.
X
(8) OHP printing Low humidity can cause OHP to
curl.
Set selector to Envelope position. Set selector to Envelope position. X
Raise the room temperature Raise the room temperature X
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