Ricoh J006 - Page 239

SM 8-39 J001/J003
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST
NR
C
Print surface
dirty (cont.)
(9) Do the print job with settings that
match the size/type of paper.
Setting in the software application.
Do simplex printing Do the print job with paper settings that match
the paper loaded in the printer.
X
Do the paper settings for the paper
loaded in the printer
X
(10) Repair Ink suction vent (left) is dirty. Clean the left ink suction vent.
X X
Caps, wiper, ink suction vent of
the maintenance unit are dirty.
Clean the left ink suction vent and maintenance
unit.
X X
OHP
NRCratched
If more than 1 sheet is set, the
pressure of separation may
scratch the 2nd sheet.
Set OHP 1 sheet at a time. Set OHP 1 sheet at a time. X
Backs of paper
stained
Feed several blank sheets. Feed several blank sheets. Clean the transport
belt.
X X
Execute "Full" cleaning.
X X
Clean the left ink suction vent.
X X
Clean the maintenance unit.
X X
Replace the maintenance unit. X X
Feed several blank sheets.
If this does not correct the problem,
clean the transport belt.
Ink has stained the transport belt.
Execute "Full" cleaning.
Replace the carriage.
X
Ink leaking
Clean the transport belt, execute "Full"
print head cleaning.
Clean the transport belt, execute "Full" print head
cleaning.
X X X
Clean the maintenance unit.
X X
Replace the maintenance unit.
X X
Use a dry or damp cloth to wipe up ink
splatter. If the ink cannot be removed,
repair.
Printer is not level.
Full tank detection abnormal
Suction abnormal
Replace the carriage.
X
8.4.4 HARDWARE PROBLEMS
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST NR
C
Tray 1 (std.
cassette) pops
out after it is
pushed into the
(1) Check for jammed paper, then
reset the cassette.
After opening the cassette check
for paper remaining in the printer,
such paper could prevent the
cassette from being closed.
Check for jammed paper, then close
the cassette.
Close the cassette again and check for jammed
paper.
X
printer.
(2) Check for jammed paper; repair if
this does not solve the problem.
Paper cassette pawls damaged. Replace the cassette. Replace the cassette.
X
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA