4: Maintenance, Service and Troubleshooting
63
• Have you tried another keyboard (if possible)?
Mouse
The mouse does not work.
• Check the mouse is plugged into the correct port.
• Check you have the correct mouse drivers loaded if required.
Peripherals
(Printers and other Input/Output devices)
Equipment connected to your computer does not work.
• Do you have the correct cable?
• Has the equipment been set up correctly? (See "Connecting to a
Printer" beginning on page 36 for information on setting up a
printer.)
• Has the equipment been started up correctly?
• Have any switches on the inside or the outside of the equipment
been incorrectly set?
• Has your computer been set up to recognise the equipment?
• Has your software been configured to use the equipment? If it
needs a special driver, has the driver been installed correctly?
• Does the equipment work on another computer which has been
configured exactly the same?
Monitor
The monitor screen is blank when you switch on or the
monitor screen shows a display, but it is unreadable.
• Is your system set up as shown on the “Setting Up Your New
Computer”card? Check especially that the monitor signal cable
connector for the correct orientation or bent pins.
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