4: Maintenance, Service and Troubleshooting
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• Is your monitor switched on at the power source and the
monitor? Most monitors have an "on" light.
Note:
Some monitors need the monitor signal cable plugged in to the computer and the
computer switched ON before the monitor will power up. If the monitor is not
receiving a signal from the computer the “on” light may flash.
• Is the brightness turned up, and other controls adjusted
correctly?
• Is your monitor compatible with your computer, and do you have
the correct cables?
• Does your monitor work correctly with other computers?
• Does your computer work with other monitors?
• If initially OK but when you re-boot it is unreadable, the refresh
rate or resolution has been setup incorrectly by the system
software. Try setting to a lower resolution.
The screen "freezes" and you cannot enter information.
• Is the application waiting for a particular action or command?
• Is the application looking for something - such as a disk which
has not been inserted in the floppy disk drive?
• Resetting your computer: If you cannot "unlock" the screen,
press the reset button (see page Error! Bookmark not defined.)
on the front of the computer. However, work you have not saved
will be lost.
• Does the same software function work on another computer?
Software
You cannot locate a file.
• Have you typed the correct filename? Do you need a particular
filename extension (for example, .DOC or .PIC)? Do you need to
specify a path (a drive and/or a directory)?
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