4: Maintenance, Service and Troubleshooting
65
• Try using the Find command which can be found from the Start
menu on the bottom of the Windows desktop.
• Verify the contents of the disk by using the SCANDISK utility .
(Windows NT has a repair disk Utility). See the Help file for
further information.
• If the file is on a floppy disk, is the disk properly inserted in the
floppy disk drive? Check that the shutter on the floppy disk
moves freely (3½ inch only).
• If something is stuck in the drive (such as a floppy disk label) pull
it out gently if you can. Do not insert a screwdriver or anything
similar into a disk drive. If you have a problem, contact a
qualified service engineer for advice.
• If you have another computer with the same application installed,
copy the file from one computer to the other and try again.
You cannot save a file.
• Is the hard disk or floppy disk full?
• Are you trying to save the file to a write-protected disk? See
page 26.
• Are you working on a network and trying to save the file to a
location to which you have no "write" access?
• Are you trying to save a file that is read only. See your operating
system manual for further information.
Forgotten Passwords
If you forget your password, you will need to return your computer
to RM to be reset. This reset is not covered by your warranty
agreement.
CHOOSE A PASSWORD WHICH YOU WILL REMEMBER.
Since RM will need to ensure you are the owner, you may need to
provide some further identification, to prevent unauthorised access
to your computer.
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