Rohde & Schwarz FSW43 - Page 584

General Instrument Setup
R&S
®
FSW
584User Manual 1173.9411.02 ─ 19
The service functions are available in the "Service" dialog box which is displayed when
you press the SETUP key and then select "Service".
● R&S Support Information...................................................................................... 584
● Selftest Settings and Results................................................................................ 585
● Calibration Signal Display..................................................................................... 586
● Service Functions..................................................................................................588
● Hardware Diagnostics...........................................................................................589
9.3.5.1 R&S Support Information
In case of errors you can store useful information for troubleshooting and send it to
your Rohde & Schwarz support center.
Creating R&S Support Information..............................................................................584
Save Device Footprint.................................................................................................585
Creating R&S Support Information
Creates a *.zip file with important support information. The *.zip file contains the sys-
tem configuration information ("device footprint"), the current eeprom data and a
screenshot of the screen display.
This data is stored to the C:\R_S\Instr\user\ directory on the instrument. The file
name consists of the unique device ID and the current date and time of the file crea-
tion.
If you contact the Rohde&Schwarz support to get help for a certain problem, send
these files to the support in order to identify and solve the problem faster.
Remote command:
DIAGnostic:SERVice:SINFo? on page 1044
General Instrument Settings