Samson 3374-11 - Troubleshooting

EB 8331-4 EN 77
Malfunctions
15.2 Troubleshooting
Code Error Corrective action to be taken
Fatal error
EF Final test failed Contact SAMSON's After-sales Service department.
E01 Input signal failure Check signal source and wiring
E02 Blockage Unblock stem and valve.
E03 Both limit contacts are active Contact SAMSON's After-sales Service department.
E04 Retracting of actuator stem canceled Contact SAMSON's After-sales Service department.
E05 Extending of actuator stem canceled Contact SAMSON's After-sales Service department.
E06 Motor or potentiometer not turning Contact SAMSON's After-sales Service department.
E07 Sensor failure Check signal source and wiring
E08 Plausibility error Correct conguration
E09 Bus failure Check Modbus master and connection
E11 EEPROM error: no basic setting Contact SAMSON's After-sales Service department.
E12 EEPROM error: no conguration Perform conguration again
Maintenance demanded
E01 Input signal failure Check signal source and wiring
E07 Sensor failure Check signal source and wiring
E00 No initialization performed Perform an initialization
E13 EEPROM error: no calibration Contact SAMSON's After-sales Service department.
E14
EEPROM error: no potentiometer
calibration
Contact SAMSON's After-sales Service department.
E15 EEPROM error: no transit time Perform an initialization or transit time measurement
Warnings (over service level)
d41 EEPROM error: no serial number Contact SAMSON's After-sales Service department.
d42
EEPROM error: no manufacturing
parameters
Contact SAMSON's After-sales Service department.
d44 EEPROM error: no status messages Contact SAMSON's After-sales Service department.
d45 EEPROM error: no statistics Contact SAMSON's After-sales Service department.
EEPROM errors are marked by 'E RD' on the display when they are read errors and 'E WR'
when they are write errors.
Note