Samsung BD-D5500 - Repairs

Appendix
SO-LIVE
I cannot connect to the SO-LIVE server.
When using the SO-LIVE service, an error
occurs.
• Check whether the network connection is successful or not by using the
Network Status menu. (See page 40)
• Check whether the USS memory device is connected to the player.
• The memory device must have at least 1 GS of free space to accommodate
the SO-LIVE service.
You can check the available size in SO Data Management. (See page 41)
• Check whether the SO-LIVE Internet Connection menu is set to Allow(AII).
• If all above fails, contact the contents provider or update the player to the
latest firmware.
• The memory device must have at least 1 GS of free space to accommodate
the SO-LIVE service.
You can check the available size in SO Data Management. (See page 41)
~ NOTE
• When the factory default settings are restored, all stored user SO data is deleted.
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
1. An engineer is called out to your home at your request and there is no defect in the product.
2. You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com.
or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864) before seeking to repair your
player.
66 English