for a list of services available in each
country.
Access Email and Data Services Internationally on
GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at
sprint.com/sww. Follow the instructions below to select the appropriate carrier
network on your
phone.
To select a GSM data service carrier for a specific country:
1. From home, tap Apps > Settings > More networks > Mobile networks.
2. Ensure the Mobile data checkbox is selected.
3. Tap Network mode,
and then change the preferred network mode to Automatic.
Access Email and Data Services on Internationally
on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will
not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the
GSM network.
If your phone has automatically selected a GSM network while traveling, then you will
need to set the phone to CDMA to access
CDMA data services. (See Set Network Mode Options.) Visit
sprint.com/sww
International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared. The
following table lists and describes the status messages.
Number Not in Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
User Not Authorized
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
Sprint Worldwide Wireless Service 140
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