Samsung Jet Bot - User Manual

Questions and Answers

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Wendy SmithSep 8, 2025
Why can't my Samsung Vacuum Cleaner Jet Bot find a room?
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  Sarah HortonSep 8, 2025
  If the Jet Bot does not start cleaning from the Clean Station, or if the Clean Station is reinstalled to a new position of 45 degree or 1 m or more from the previous installed place, the Jet Bot cleans all areas, which is not based on the created map. Start cleaning from the Clean Station. When the Jet Bot creates a map and the Jet Bot starts cleaning, make sure the Jet Bot starts operating parallel to the wall. Remove obstacles within 0.5 m of the left and right side and 1 m of the front side of the Clean Station.
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blankenshipzacharySep 7, 2025
Why is my Samsung Vacuum Cleaner Jet Bot cleaning diagonally?
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  Christina BrooksSep 7, 2025
  The Clean Station might not be properly installed; check if the Clean Station is installed along the grain of wooden floors or tiles. The Jet Bot may clean in a diagonal direction if it is moving to another area using the shortest route, if it did not make contact with an obstacle at a right angle, if it was charged in a skewed direction at the Clean Station, or if the floor material is wooden or tile.
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Dr. Latoya TravisAug 22, 2025
What to do if my Samsung Vacuum Cleaner Jet Bot stops during cleaning?
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  Charles FisherAug 22, 2025
  If your Samsung Vacuum Cleaner Jet Bot stops during cleaning, there might be several reasons: * If the Status Indicator turns red, place the Jet Bot manually on the Clean Station to charge it. * If the Jet Bot is immobilized by an obstacle, pick it up and move it away. * If any fabric or string is caught in a Driving Wheel, turn off the power switch and remove it before using it again. * Also, check whether the No-go Zones are set.
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Shari EvansSep 4, 2025
Why am I seeing an 'Offline' message for my Samsung Vacuum Cleaner Jet Bot on the SmartThings App?
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  James ParksSep 4, 2025
  If the ‘Offline’ message of the Jet Bot appears on the SmartThings App though the Jet Bot's registration has completed without a problem, close the SmartThings App and then run it again. Check whether there is an internet connection problem of the wireless router. Especially, a firewall may interrupt standard operation.
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Joan ShafferSep 3, 2025
Why does my Samsung Vacuum Cleaner Jet Bot cross No-go Zones?
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  Sabrina FullerSep 3, 2025
  If the Jet Bot does not start cleaning from the Clean Station, the set No-go Zones function does not work. Therefore, start cleaning from the Clean Station to use the function.
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sgillespieSep 1, 2025
Why does the 'Offline' message appear on the SmartThings App for my Samsung Vacuum Cleaner Jet Bot?
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  Barbara AndersonSep 1, 2025
  If the 'Offline' message appears on the SmartThings App during normal operation of your Samsung Vacuum Cleaner Jet Bot, it might be because the Jet Bot is distant from the wireless router, causing a connection cut. Close and restart the SmartThings App. If the connection cut occurs repeatedly, try the product registration again. When the SSID/password of a wireless router is changed, try the product registration again. Check whether the Jet Bot is in the Sleep Mode. Press the [ ] to cancel the Sleep Mode.
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Sara VegaAug 31, 2025
Why can't my Samsung Vacuum Cleaner Jet Bot find the Clean Station?
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  Gabriel GutierrezAug 31, 2025
  If your Samsung Vacuum Cleaner Jet Bot cannot find the Clean Station, check for a power failure or unplugged power plug. Remove any obstacles around the Clean Station. Also, clean any foreign matter off the charging terminals.
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Kristen TranAug 30, 2025
What to do if a product registration failure message appears for my Samsung Vacuum Cleaner?
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  Nathan WrightAug 30, 2025
  Try the product registration procedure again by referring to the pop-up messages. Please refer to the 'Setting up the wireless router' in the user manual. Please refer to the steps for completing the product registration in the user manual section 'Adding a device to the SmartThings App'. When the product registration fails repeatedly, restart the SmartThings App and try the product registration. All users should use the SAMSUNG account issued by the country which launches the product.
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James GrimesAug 28, 2025
What to do if the next step doesn't appear during Samsung Vacuum Cleaner product registration?
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  Elizabeth SmithAug 29, 2025
  Press the [ ] button until you hear it beep. If the next step does not appear within several seconds, press the [ ] button one more time. In the case of iOS, hold down the [ ] button on the Jet Bot for at least 3 seconds and then select the ‘Next’ button on the screen.
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Daniel WalkerAug 27, 2025
Why won't my Samsung Vacuum Cleaner Jet Bot start on the SmartThings App?
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  Kaitlyn LucasAug 27, 2025
  If the Jet Bot fails to start on the SmartThings App, check if the Jet Bot is offline. Connect the wireless router to Jet Bot again by referring to the ‘SmartThings App’ on the manual.

Summary

Product Preparation and Safety

Safety Information and Symbols

Explains safety warnings, cautions, and symbols for safe operation and maintenance.

General Usage and Device Precautions

Covers general safety rules, child safety, environmental hazards, and device-specific warnings.

Operational Environment and Surface Considerations

Discusses safe operating locations, surface types, and handling of the Jet Bot.

Installation

Installing the Clean Station

Step-by-step guide on setting up the Clean Station, including placement and power connection.

Operation

Initial Charging and Setup

Instructions for first-time charging, auto-charging, and docking procedures.

LED Status Indicators and Basic Controls

Explains LED status indicators, power on/off, and basic cleaning start/stop functions.

Cleaning Modes and Features

Details different cleaning modes, functions, and advanced features like No-go Zones.

Boundary Markers and Additional Functions

Guides on using boundary markers and additional features like Downtime and Scheduled Cleaning.

Parts Identification

Jet Bot Components

Identifies and labels all parts of the Jet Bot (top and bottom views).

Clean Station Components

Identifies and labels all parts of the Clean Station.

Maintenance and Cleaning

Jet Bot Cleaning Procedures

Step-by-step guide for cleaning the dustbin, brush, sensors, and wheels of the Jet Bot.

Side Brush Care

Guidance on cleaning or replacing the Jet Bot's side brush.

Clean Station Maintenance

Instructions for replacing the dust bag, cleaning filters, and the bottom cover of the Clean Station.

Appendix and Support

SmartThings App Setup and Usage

Guides on setting up the app, connecting the device, and app features.

Notes, Cautions, and Battery Usage

Provides important notes, cautions for operation, and guidelines for battery usage and care.

Troubleshooting Common Issues

Offers solutions for common problems, voice guide errors, and system malfunctions.

Product Specifications

Lists detailed technical specifications for the Jet Bot and Clean Station.

Samsung Jet Bot Specifications

General

Suction Power	20W
Battery Type	Li-ion
Connectivity	Wi-Fi
App Control	Yes
Auto Recharge	Yes
Wet Mopping	No
Type	Robot Vacuum
Charging Time	240 minutes
Voice Control	Yes (Bixby, Alexa, Google Assistant)
Cleaning Modes	Auto, Spot, Edge
Sensors	Cliff