Samsung Jet Bot User Manual (English)

Questions and Answers:

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sgillespieSep 1, 2025
Why does the 'Offline' message appear on the SmartThings App for my Samsung Vacuum Cleaner Jet Bot?
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  Barbara AndersonSep 1, 2025
  If the 'Offline' message appears on the SmartThings App during normal operation of your Samsung Vacuum Cleaner Jet Bot, it might be because the Jet Bot is distant from the wireless router, causing a connection cut. Close and restart the SmartThings App. If the connection cut occurs repeatedly, try the product registration again. When the SSID/password of a wireless router is changed, try the product registration again. Check whether the Jet Bot is in the Sleep Mode. Press the [ ] to cancel the Sleep Mode.
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Sara VegaAug 31, 2025
Why can't my Samsung Vacuum Cleaner Jet Bot find the Clean Station?
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  Gabriel GutierrezAug 31, 2025
  If your Samsung Vacuum Cleaner Jet Bot cannot find the Clean Station, check for a power failure or unplugged power plug. Remove any obstacles around the Clean Station. Also, clean any foreign matter off the charging terminals.
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Kristen TranAug 30, 2025
What to do if a product registration failure message appears for my Samsung Vacuum Cleaner?
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  Nathan WrightAug 30, 2025
  Try the product registration procedure again by referring to the pop-up messages. Please refer to the 'Setting up the wireless router' in the user manual. Please refer to the steps for completing the product registration in the user manual section 'Adding a device to the SmartThings App'. When the product registration fails repeatedly, restart the SmartThings App and try the product registration. All users should use the SAMSUNG account issued by the country which launches the product.
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James GrimesAug 28, 2025
What to do if the next step doesn't appear during Samsung Vacuum Cleaner product registration?
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  Elizabeth SmithAug 29, 2025
  Press the [ ] button until you hear it beep. If the next step does not appear within several seconds, press the [ ] button one more time. In the case of iOS, hold down the [ ] button on the Jet Bot for at least 3 seconds and then select the ‘Next’ button on the screen.
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Daniel WalkerAug 27, 2025
Why won't my Samsung Vacuum Cleaner Jet Bot start on the SmartThings App?
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  Kaitlyn LucasAug 27, 2025
  If the Jet Bot fails to start on the SmartThings App, check if the Jet Bot is offline. Connect the wireless router to Jet Bot again by referring to the ‘SmartThings App’ on the manual.
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Anna PetersAug 27, 2025
What to do if the Empty Dust function on my Samsung Jet Bot doesn't work?
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  Jacob ArmstrongAug 27, 2025
  If the Empty Dust function on your Samsung Vacuum Cleaner is not working, make sure the Jet Bot is sufficiently charged and run the function again. Check whether the Clean Station's cover is open or the Dust Bag is full. Check the time to empty Dustbin at the SmartThings App. If it is set as 'When the robot vacuum’s dustbin is full', the Empty Dust function does not work until the Dustbin is full. If the Empty Dust function does not work properly, press the [ ] button on the body of the Jet Bot while it is charging, you can empty the Dustbin of the Jet Bot manually. If you press the [ ] button during dust emptying, the dust emptying stops.
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Brian McfarlandAug 25, 2025
How to troubleshoot a Samsung Vacuum Cleaner Jet Bot that is not working?
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  christineshawAug 25, 2025
  If your Samsung Vacuum Cleaner Jet Bot is not working at all, check if the power switch is on, ensure the Status Indicator is on, and verify that the battery is not depleted. If the Status Indicator turns red, place the Jet Bot manually on the Clean Station to charge it. When charging is partially complete (about 10-20 minutes later), the Status Indicator is on and the buttons work again.
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Amanda BeanAug 23, 2025
Why is the suction power weak on my Samsung Vacuum Cleaner?
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  Alison FullerAug 23, 2025
  If you notice weak suction power on your Samsung Vacuum Cleaner, it could be due to: a full Dustbin (turn off the power switch and empty it), or a brush blocked by foreign matter (turn off the power switch and remove the matter). Also, if the noise suddenly increases, turn off the power switch and empty the Dustbin.

Samsung Jet Bot Specifications

General

Suction Power	20W
Battery Type	Li-ion
Connectivity	Wi-Fi
App Control	Yes
Auto Recharge	Yes
Wet Mopping	No
Type	Robot Vacuum
Charging Time	240 minutes
Voice Control	Yes (Bixby, Alexa, Google Assistant)
Cleaning Modes	Auto, Spot, Edge
Sensors	Cliff