Why doesn't my Samsung Door locks lock automatically?
- SSheila SmallAug 13, 2025
If your Samsung Door locks door does not lock automatically, first ensure that the Automatic Locking mode is enabled. If it’s set to Manual Locking, touch the [number pad] to lock the door. If Automatic Locking is enabled, the lock may be improperly installed, and you should contact the digital door lock installer for reinstallation. Also, check the batteries, as the automatic locking function will not work if they are completely discharged.